The order management app that doesn’t try to do everything.
Manage availability, custom orders, presales, payments, and pickup/delivery in one simple platform made for cottage food operators.
Trusted by ~1,700 cottage food operators
Cottage Food Operators
In Business
Flat Monthly Price
%
Transaction Fees
%
Community Funded
Still managing orders through DMs?
Running a cottage food operation should not mean digging through Instagram messages, texts, screenshots, spreadsheets, and sticky notes just to confirm one pickup time.
Buried Messages
Order details get lost inside long customer conversations and social media inboxes.
Manual Tracking
Spreadsheets & Google forms work until your business grows and every small update becomes a chore.
Costly Mistakes
Missing flavors, dates, payments, or delivery notes creates stress you do not need.
My Custom Bakes brings the whole order process into one calm, organized place.
Everything your CFO needs to look professional and stay organized.
Custom orders, presales & more — manage all types of cottage food orders in one place.
Stop collecting orders from messy messages.
Create detailed order forms that collect dates, flavors, photos, budgets, and special notes upfront.
Customizable forms for your cottage food business
Clear customer requests
Less back-and-forth before quoting
Manage every order from inquiry to pickup.
See what is new, what is paid, what is due soon, and what needs your attention without opening ten different apps.
Order status tracking
Customer details in one place
Payment and pickup visibility
Know exactly what is due and when.
Keep pickup dates, delivery windows, deadlines, and busy weeks visible so nothing sneaks up on you.
Order & availability calendar view
Pickup and delivery dates
Better planning during busy seasons
Simple enough to start today.
No giant setup process. No overbuilt enterprise nonsense. Just the workflow home bakers actually need.
Set Up Your Shopfront
Add your branding, order form details, products, and basic business preferences.
Accept Orders Online
Send customers to one clean form instead of managing scattered requests in DMs.
Manage Everything
Track orders, payments, notes, dates, and customer information from one dashboard.
The Humans Behind MCB
Built by a baker.
Powered by people.
My Custom Bakes was founded in 2021 by Lisa He — a cottage baker who spent years watching fellow bakers drown in DMs, spreadsheets, and missed orders before deciding to build something better.
~1,700 cottage food operators later, one thing hasn’t changed: real people are at the center of everything we do. MCB is maintained by four cottage bakers– we are real operators, spread across the country, who are active in the same communities you’re in. We started building this in 2019, before AI-assisted coding existed, and while we now use technology to build smarter and move faster, the decisions, the direction, and the support all come from people who are in this industry every single day.
When bakers tell us something’s missing, it becomes the next feature. When something breaks, a real person responds. That’s not a support policy. It’s just how we’re wired.
No Investors
Community-funded and focused on bakers, not boardrooms.
No Transaction Fees
Bakers keep what they earn. Revolutionary, apparently.
Chat Center
Keep all your customer communication organized and in one place with the built-in Chat Center. Each conversation is linked directly to its corresponding quote or order, and customers can easily access the chat through their order status page. With read receipts on your end, you’ll always know when a message has been seen — no more guessing!
Built in Terms and Conditions
We know writing Terms & Conditions can be tricky — so we’ve made it simple. My Custom Bakes includes a built-in, customizable T&C template to help you set clear expectations with your customers, without starting from scratch.
Custom Deposit Amounts and Dates
Take control of how and when you get paid. Want to collect 100% upfront? Go for it. Prefer a 50/50 split with the balance due two weeks before the event? That works too. Each order can have its own customized payment schedule — flexible for you and clear for your customers.
Get hours back every week.
Less admin work. Fewer mistakes. A cleaner customer experience that makes your bakery feel like a real business.
Less Admin Work
Reduce manual tracking and repeated customer questions.
Fewer Mistakes
Keep dates, design details, notes, and payments organized.
More Professional
Give customers a smoother ordering experience.
Ready to Grow
Operate with confidence as demand increases.
Trusted by small businesses like you.
Real cottage food operators, real results. No corporate brochure theatre here.
“When I began to use My Custom Bakes, I felt a huge sense of relief as it helped me keep everything with my business organized and I know the dates I have orders at all times. I love that my customers can check my schedule and I can control what dates I have available. Having all my business information (flavors, pricing, etc.) in one spot has made my life easier, as well as the ordering process for customers!”
— Sarah Bakes
“I started with Google Forms for ordering, but it didn’t exactly fit my needs. I saw an IG story from a fellow baker who said MCB was about to open up. I tried it…best decision EVER! I absolutely love the workflow and having a single platform for quotes, orders, and communications. My customers really like it too! I’m so glad to be in on this phase, and I can’t wait to see what the future holds!”
— Tameka AKA “Mama J”
— Jessica
$10/month. No surprises.
Unlimited orders
No transaction fees
No hidden costs
Cancel anytime
Keep the money you earn.
Many platforms add extra fees as you grow. My Custom Bakes keeps pricing boring, which is exactly how pricing should be.
| Monthly platform cost | $10 |
| Transaction fees | 0% |
| Investor pressure | No |
| Built for cottage food operators | Yes |
Spend less time managing orders. More time creating.
Join the ~1,700 cottage food operators using My Custom Bakes to run cleaner, calmer, more professional cottage food business.